Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, update your profile, use the interactive features of our services, or otherwise communicate with us.

• Account Info: Name, email address, password, and profile picture.
• Financial Data: Processed entirely through our payment provider (Stripe). We do not store your full credit card numbers.
• Video & Audio Data: Our WebRTC video calls are peer-to-peer and heavily encrypted. We do not record or store your video or audio streams unless explicitly requested by both parties.

2. How We Use Your Data

We use the information we collect to provide, maintain, and improve our services, including to:

• Process transactions and send related information.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Monitor and analyze trends, usage, and activities in connection with our services.

3. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

• With service providers (like AWS, Stripe, Vercel) who need access to such information to carry out work on our behalf.
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process.
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of BookCaller or others.

4. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to request access to, deletion of, or correction of your personal data. You can manage most of your personal data directly through your dashboard. For further assistance, contact our privacy team.